Last Updated: October, 2024
IMPORTANT NOTICE:
Our providers do not address medical emergencies. If you believe you are experiencing a medical emergency, you should dial 9-1-1 and/or go to the nearest emergency room and should not proceed with clinical services using the Longevity Direct platform.
Telehealth involves the delivery of healthcare services through communication technologies, including video conferencing, phone calls, and messaging. These services, offered by Longevity Direct in partnership with OpenLoop Healthcare Partners, PC (and its affiliated entities), enable remote consultation, diagnosis, and treatment.
By reviewing this document, you are consenting to use telehealth services provided through Longevity Direct, which includes medical care facilitated by OpenLoop Healthcare Partners, PC and its subsidiaries (collectively referred to as “OpenLoop”). OpenLoop clinical professionals operate under the management and operational support of Longr Holdings Inc. Longevity Direct serves as the platform for the provision of healthcare services, integrating the capabilities of both companies.
Clinical Providers: OpenLoop Healthcare Partners, PC, alongside affiliated state-specific entities, is responsible for providing the telehealth services you receive. OpenLoop providers are licensed and trained to deliver care across a wide range of healthcare needs using telehealth technology.
Our Partner Entities Include:
By clicking “I consent to telehealth,” you acknowledge and agree to the following:
Nature of Telehealth Services
I understand that OpenLoop offers telehealth visits through videoconferencing, telephone calls, and asynchronous technology, and that my OpenLoop Provider will not be physically present in the room with me during the consultation.
Confidentiality and Privacy
I agree to conduct my telehealth visit in a private location to protect the confidentiality of my health information. I understand that my OpenLoop Provider will also be in a private location. If any other individuals are present during the visit (e.g., for technical support or translation services), I will be informed of their presence and role, and I will have the opportunity to consent to their involvement.
Risks of Telehealth
I understand that the use of telehealth technology involves potential risks, including interruptions, delays, unauthorized access, or other technical difficulties. If these issues arise, either my OpenLoop Provider or I can choose to discontinue the appointment.
I AGREE TO HOLD OPENLOOP AND ITS MANAGEMENT COMPANY, OPENLOOP HEALTH, INC., ALONG WITH THEIR EMPLOYEES, CONTRACTORS, AGENTS, DIRECTORS, MEMBERS, MANAGERS, SHAREHOLDERS, OFFICERS, AND SUCCESSORS, HARMLESS FOR ANY DELAYS OR LOSS OF INFORMATION DUE TO TECHNICAL FAILURES.
Provider Credentials
I understand that my OpenLoop Provider may be a nurse practitioner or physician assistant rather than a physician.
Option for In-Person Care
I understand that I could seek in-office care rather than telehealth, but I am choosing to proceed with a telehealth visit with an OpenLoop Provider. I also understand that my OpenLoop Provider may not have access to my complete medical records or be able to conduct a physical examination, which may result in potential negative health outcomes (e.g., adverse drug interactions or allergic reactions).
No Guarantee of Outcome
I understand that telehealth services may offer certain benefits, but no specific health improvements or results are guaranteed. My condition may not improve, and could even worsen, despite the use of telehealth.
Accuracy of Information
I confirm that all information I provide during the telehealth visit is accurate, true, and complete.
Appropriateness of Telehealth
I understand that my OpenLoop Provider may determine that telehealth is not suitable for my health condition. In this case:
(i) I will be notified that I cannot use telehealth for the specific issue;
(ii) my request for telehealth services will not be submitted;
(iii) my OpenLoop Provider will not receive any submitted information;
(iv) I will need to seek alternative care.
Prescriptions and Treatment Decisions
I understand that participating in a telehealth visit does not guarantee that I will be prescribed any medication. The decision to provide a prescription will be based on my OpenLoop Provider’s professional judgment. I may also choose to use any pharmacy or lab services of my preference, even if recommended services are available via the OpenLoop Platform.
Financial Responsibility
I understand that I am responsible for the payment of any charges resulting from my telehealth visit, including services not covered by insurance.
Non-Emergency Services
I understand that OpenLoop Providers do not address medical emergencies via telehealth. If I experience an emergency during or after my telehealth visit, I understand that I should seek immediate in-person medical attention or call 911. My OpenLoop Provider may direct me to emergency services if necessary.
Third-Party Beneficiary
I acknowledge that OpenLoop Health, Inc. is a third-party beneficiary of this Telehealth Consent Form and has the right to enforce the terms against me.
The following consent applies to patients accessing the Services for telehealth consultations related to mental or behavioral health.
I understand that I may be offered telehealth services, specifically for mental or behavioral health concerns, as part of the overall healthcare services provided by Longevity Direct. These services, referred to as “Teletherapy,” involve sharing my mental health information with an OpenLoop Provider. Teletherapy serves the same purpose as traditional, face-to-face therapy sessions, though I understand that the experience may differ due to the technology being used.
Right to Withdraw Consent
I have the right to withhold or withdraw my consent for Teletherapy at any time, and doing so will not affect my right to receive future care or treatment.
Confidentiality and Privacy
The same legal protections for confidentiality that apply to in-person therapy sessions also apply to Teletherapy. I understand that my mental health information shared during Teletherapy will generally remain confidential, except in specific cases where disclosure is required by law (e.g., mandatory reporting of child, elder, or vulnerable adult abuse; if my OpenLoop Provider believes I am a danger to myself or others; or if I raise mental health concerns in a legal proceeding).
Limitations of Teletherapy
I understand that while Teletherapy can be effective, it may not be as comprehensive as face-to-face therapy. If my OpenLoop Provider believes that I would be better served by in-person therapy or another form of treatment, I will be referred to a professional who can provide those services in my area.
Potential Risks and Benefits
I acknowledge that Teletherapy may benefit my mental health but also that results cannot be guaranteed or assured. Like all forms of counseling, there are risks and benefits, and my condition may not improve, or it could potentially worsen, despite the efforts of my OpenLoop Provider and myself.
Emergency Situations
I understand that Teletherapy is not designed to handle emergency situations. If I am experiencing suicidal thoughts or making plans to harm myself, I understand that I should call the National Suicide Prevention Lifeline at 1.800.273.TALK (8255) for immediate, free, 24-hour support. If I am actively at risk of harming myself or others, I am not suitable for Teletherapy services, and my OpenLoop Provider will help me access more appropriate services.
Protection of Personal Information
I understand that any personally identifiable information or images from Teletherapy sessions will not be shared with researchers or other entities without my written consent.
Emergency Contact Information
In case of an emergency during my Teletherapy session, I understand that my OpenLoop Provider may need to contact my emergency contact or the appropriate authorities. To facilitate this, I agree to provide my current location at the beginning of each session and share the name and contact details of someone who can be reached in an emergency.
The following consent applies to patients accessing the Services to receive a telehealth consultation related to genetic testing.
I acknowledge that I may be offered genetic testing as part of the Services. Testing for genetic conditions can be complex and the specifics of the test, including the methods for collecting a biologic specimen, will vary depending on the condition tested for. There are risks and benefits to genetic testing. If I am offered genetic testing as part of the Services, my OpenLoop Provider will explain the specifics of my particular test to me, and I will have the opportunity to obtain professional genetic counseling prior to completing the test to fully understand the risks and benefits.
The following consents apply to patients accessing the Services for the purposes of participating in a telehealth visit within the states listed below, as required by state law:
Alaska: I understand that my primary care provider may obtain a copy of my records of my telehealth encounter.
California Patients: The Open Payments database is a federal tool used to search payments made by drug and device companies to physician and teaching hospitals. It can be found at https://openpaymentsdata.cms.gov.
For informational purposes only, a link to the federal Centers for Medicare and Medicaid Services (CMS) Open Payments web page is provided above. The federal Physician Payments Sunshine Act requires that detailed information about payment and other payments of value worth over ten dollars ($10) from manufacturers of drugs, medical devices, and biologics to physicians and teaching hospitals be made available to the public.
Treatment Records: I understand that If I live in one of the following states, my primary care provider or other treating physician may obtain a copy of my telehealth treatment records with my consent, and OpenLoop may securely send a copy of my telehealth treatment records to my primary care provider or other treating physician. If I need help sending my telehealth treatment records to my primary care provider I can contact call 1-855-597-1248 If I would like OpenLoop to do so, I can contact call 1-855-597-1248 and provide information necessary for OpenLoop to securely send my records.
Connecticut: I understand that my primary care provider may obtain a copy of my records of my telehealth encounter.
Kansas: I understand that if I have a primary care provider or other treating physician, the person providing telemedicine services must send a report to such primary care or other treating physician of the treatment and services rendered to me during the telemedicine encounter within three days of me providing consent to the person providing telemedicine services to send such report.
New Hampshire: I understand that my primary care provider or treating provider may obtain a copy of my records of my telehealth encounter.
New Jersey: I understand I have the right to request a copy of my medical information, and I understand my medical information may be forwarded directly to my primary care provider or health care provider of record, or upon my request, to other health care providers.
Ohio: I understand that my primary care provider may obtain a copy of my records of my telehealth encounter.
South Carolina: I understand that my medical records may be distributed only with my consent and in accordance with applicable laws and regulations to other treating health care practitioners.
Texas: I understand that with my consent my medical records may be sent to my primary care physician within 72 hours after receiving Services.
Formal Complaints:
California: I have been informed that if I want to register a formal complaint about a provider, I should visit the medical board’s website here, or the physician assistant board’s website here.
Georgia: I have been informed that if I want to register a formal complaint about a provider, I should visit the medical board’s website, here.
Idaho: I have been informed that if I want to register a formal complaint about a provider, I should visit the medical board’s website, here.
Indiana: I have been informed that if I want to register a formal complaint about a provider, I should visit the medical board’s website, here.
Iowa: I have been informed that if I want to register a formal complaint about a provider, I should visit the medical board’s website, here.
Kentucky: I have been informed that if I want to register a formal complaint about a provider, I should visit the medical board’s website, here.
Maine: I have been informed that if I want to register a formal complaint about a provider, I should visit the medical board’s website, here.
New York: I have been informed that to get information regarding your rights and how to report professional misconduct, I should visit here.
Oklahoma: I have been informed that if I want to register a formal complaint about a provider, I should visit the medical board’s website, here; or, the Oklahoma Board of Osteopathic Examiners’ website, here.
Oregon: I have been informed that if I want to register a formal complaint about a provider, I should visit the medical board’s website, here.
Rhode Island: I have been informed that if I want to register a formal complaint about a provider, I should visit the medical board’s website, here.
Texas:
NOTICE CONCERNING COMPLAINTS – Complaints about physicians, as well as other licensees and registrants of the Texas Medical Board, including physician assistants, acupuncturists, and surgical assistants may be reported for investigation at the following address: Texas Medical Board, Attention: Investigations, 333 Guadalupe, Tower 3, Suite 610, P.O. Box 2018, MC-263, Austin, Texas 78768-2018, Assistance in filing a complaint is available by calling the following telephone number: 1-800-201-9353, For more information, please visit our website at www.tmb.state.tx.us.
AVISO SOBRE LAS QUEJAS – Las quejas sobre médicos, asi como sobre otros profesionales acreditados e inscritos del Consejo Médico de Tejas, incluyendo asistentes de médicos, practicantes de acupuntura y asistentes de cirugia, se pueden presentar en la siguiente dirección para ser investigadas: Texas Medical Board, Attention: Investigations, 333 Guadalupe, Tower 3, Suite 610, P.O. Box 2018, MC-263, Austin, Texas 78768-2018, Si necesita ayuda para presentar una queja, llame al: 1-800-201-9353, Para obtener más información, visite nuestro sitio web en www.tmb.state.tx.us.
Vermont: I have been informed that if I want to register a formal complaint about a provider, I should visit the medical board’s website, here; or, the Vermont Board of Osteopathic Examiners’ website, here.
Wyoming: I have been informed that if I want to register a formal complaint about a provider, I should visit the medical board’s website, here.
Longevity Direct is an app within Longr’s Longevity OS, a platform dedicated to extending access to longevity.
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Rapamycin slows aging by targeting the mTOR pathway, shifting the body’s focus from growth to repair. It promotes cellular recycling, reduces overgrowth linked to disease, and enhances resilience to stress.
Imagine your body as a city, bustling with activity.
Cells are the workers, and mTOR (mechanistic target of rapamycin) is the city planner, deciding where to focus resources – building new structures, cleaning up waste, or repairing old ones.
As we age, mTOR often prioritizes building (cell growth) over maintenance (cellular repair), leading to “clutter” in our bodies that contributes to aging and disease.
This is where Rapamycin comes in.
It acts like a wise advisor to mTOR, convincing it to slow down unnecessary growth projects and focus on clean up and repair instead.
Specifically, Rapamycin:
Activates cellular recycling (autophagy):
Think of autophagy as the city’s waste management system. Damaged parts of cells are broken down and reused, keeping the system efficient and healthy.
Reduces harmful overgrowth:
Overactive mTOR has been linked to diseases such as cancer, cardiovascular disease, and neurodegenerative conditions like Alzheimer’s. By dialing back excessive growth signals, Rapamycin helps prevent these issues.
Supports stress resilience:
When cells are less focused on growing, they’re better equipped to handle stress, repair damage, and maintain long-term health.